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Case study
Enhanced data quality: Building foundations with our data profiling capability and operating model
Effective data management is critical to achieving our ambitions of becoming a data driven organisation and a key part of data management is data…
Terms and conditions
1. Please read the following terms and conditions, which apply to any use made by you of information or other material contained on the NHS Business Services Authority (NHSBSA) website ("information").
2. Content from the NHSBSA website is…
NHSBSA modern slavery statement
Current policies and initiatives
We fully support the Government’s objectives to eradicate modern slavery and human trafficking. We are strongly committed to making sure our supply chains and business activities are free from ethical and labour…
Who we are and what we do
Who we are
Today our DDaT directorate is comprised of more than 500 colleagues and is structured around seven key functions. Colleagues from across these functions come together to form the multidisciplinary teams who deliver for our organisation…
Freedom of Information
Requesting information from NHSBSA
There are several ways to request information from us.
The Freedom of Information Act (FOI) gives you the right to ask for information held by a public authority. Anyone can ask for this information, and we’ll…
NHSBSA Board Terms of Reference and Matters Reserved to the Board incorporating Standing Orders
These were agreed and approved by the NHSBSA Board on 17 September 2024. They are due for review in September 2025
1. Role and duties of the Board
1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA).
1.2…
Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.
There are lots of different ways that you could…
Audit and Risk Management Committee Terms of Reference
Constitution
The NHS Business Services Authority (NHSBSA) hereby establishes a Committee to be known as the Audit and Risk Management Committee (the Committee). It is constituted as a non-executive committee of the NHSBSA’s Board, which determines…
Medicines Delivery Service - user story
Background and aim
As part of the national response to the COVID-19 pandemic, in April 2020 NHS England (NHSE) commissioned a prescriptions delivery service from community pharmacies to people classed as ‘shielded patients’ who were required to…