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How to avoid refer backs
We have noticed a rise in items being referred back to contractors for the reason ‘The order/endorsement is incomplete. The presentation must be present.’ The reason code for this is RB2B and is most common with handwritten prescriptions.
If you…
Who we are and what we do
Who we are
Today our DDaT directorate is comprised of more than 500 colleagues and is structured around seven key functions. Colleagues from across these functions come together to form the multidisciplinary teams who deliver for our…
Prescription Cost Analysis - England 2019
Correction notice - a column was omitted from the presentation level tables of the latest release
Read our correction notices page for full details. Go to our Office for Statistics Regulation Assessment page to view their assessment of…
Medicines Used in Mental Health – England – Quarterly summary statistics October to December 2024
Published 6 March 2025.SummaryMental health is a key area of the NHS Long Term Plan published in 2019.This publication aims to describe the prescribing of medicines used to improve mental health in England that are subsequently dispensed in the…
General Pharmaceutical Services in England 2015/16 - 2022/23
Published 12 October 2023
Summary
Community pharmacies and appliance contractors are responsible for dispensing medications, appliances, and medical devices to NHS patients. They are not a direct part of the NHS but provide essential services on…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:free NHS prescriptionsfree NHS dental treatmentfree NHS sight testshelp with the cost of glasses or contact lenseshelp with…
Advice in other languages
We can provide you with an interpreter service if English is not your first language and you need advice about getting help with the cost of any of the following:NHS prescriptionsNHS dental treatmentSight testsGlasses or contact lensesNHS wigs and…
Accessibility statement for ePACT2
This accessibility statement applies to ePACT2.
This website is run by NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
change…
Accessibility statement for the Child Health Insights - Take up of NHS Dental, NHS Prescribing and Supporting Schemes report
This accessibility statement applies to the Child Health Insights: Take up of NHS Dental, NHS Prescribing and Supporting Schemes report website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be…
Lawful basis for processing
We are required by law to process your information. You can view the lawful basis for each of our services.
Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is…