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In March we shared an update with employers on member contributions and year-end guidance for 2022/23. It included: • Requirements for submitting your year-end contribution totals • Advice on understanding if you need to complete year-end re-…

You must provide pay (and membership) information for members by 6 July following the end of the tax year to enable pensions savings statements to be provided to members. A pensions savings statement is important as it tells members whether they…

The Greenbury team have received a number of queries in relation to the figures that have been produced. Below we have included more information on the most frequent queries.  No Mandatory Lump sum The 2008 Section and the 2015 Scheme do not offer…

The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022. Further information on the content and how to register for…

The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022. Further information on the content and how to register for…

POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 23 October Saturday 29 and Sunday 30 October Sunday 20 November If…

The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they are not able to resolve…

POL will be available throughout November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 20 November Saturday 26 November and Sunday 27 November If we do need to bring…

We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

We’ve updated our guidance for each status and there are factsheets available for employers and members. There are eligibility criteria for the employment groups that can automatically qualify and for circumstances where an application might be…