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Employers are required in legislation to provide information to NHS Pensions which enables Pension Savings Statements to be provided to members. This statement informs members whether they have exceeded the Annual Allowance limit in the NHS Pension…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

Legislative requirements place a responsibility upon employers to provide information to NHS Pensions. This information will enable NHS Pensions to provide an Annual Allowance statement to members who could be affected. The requirements specify…

Our current performance  The table below shows our recent monthly performance for pension award processing: Our new work management tool continues to greatly assist Service Delivery to manage the monthly…

For officers and practice staff only                              When a member works part time in either an hourly or sessional contract and the annual update or termination details show actual part time hours or sessions worked that are in excess…

All members of the NHS Pension Scheme are given an 8-digit membership number. Members can find their membership number at the top of any letters they’ve received from us. Older letters may show it like this, ‘SD 00 / 123456’, but this format is…

We are continuing to experience delays in the payment of first awards. We have a recovery plan in place now that includes a number of assumptions and gives us incremental improvements.  We are still working to firm up a forecasted recovery date…

The Estimate of Pensionable Income form for 2022/23 is now available on the practitioner webpage, located in our Member Hub. We are sorry for the delay in publishing, this was due to us awaiting the outcome of DHSC’s consultation on changes to…

Employers are required in legislation to provide information to NHS Pensions which enables pension savings statements to be provided to members. This statement informs members whether they have exceeded the annual allowance limit in the NHS Pension…

As you may be aware the charges for providing member estimates has recently changed. The members estimate request form has been updated and is available on our website. If a member has an up-to-date Total Reward Statement (TRS) / Annual Benefit…