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In December, ESR provided NHS Pensions with a data cut that gave access to employees’ work email addresses. The intention is to hold these email addresses on the member records so that we can contact members about their pension and associated…

The Data Management Team are receiving an unprecedented volume of employer comments and are currently unable to achieve a five day turnaround on this work. While we appreciate your assistance in cleansing data, we receive an average of 400 comments…

When a GMS/PMS/APMS contractor commissions the services of a freelance GP locum there is an agreement between the two contractors on how much the rate of pay is for this service; here at NHS Pensions we cannot dictate what this rate should be.…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

Over the last few months, the Stakeholder Engagement Team has been providing information to non Pensions Online (POL) organisations about changes being made in 2018 with the annual update process. To support employers through these changes the team…

From 1 April 2018 there are new arrangements regarding the pensionable status of Local Clinical Excellence Awards (CEA) awarded to Consultants. Where a Consultant was already in receipt of a Local Clinical Excellence Award prior to April 2018 that…

Annual refresh                                     Following the TRS Pensions data cut on the 22 June, the pension calculations have now been completed and passed across to our ESR colleagues to create the new statements. In accordance with the…

The Government Gateway route to access your Total Reward Statement (TRS) will be decommissioned on the 12 December 2018 and replaced by the Government-wide Verify service. This is a trusted, safe and secure way to prove who you are online. GOV.UK…

Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions. Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…

Last year we issued annual earnings certificate (RE116) forms for re-employed pensioners electronically via email. We will follow the same process this year. If you have re-employed pensioners working in your organisation, we will endeavour to…