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We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…

With immediate affect the fax machine number (01253 774452) advertised on the Pensions Online (POL) registration form will no longer be available. In line with GDPR this is not a secure route to sending us information and as such it has been…

For officers and practice staff only                              When a member works part time in either an hourly or sessional contract and the annual update or termination details show actual part time hours or sessions worked that are in excess…

The 2020 ESR year-end data processing is now complete with a total of 1,469,254 annual updates being applied over the last five weeks. Over the last couple of weeks we have spent time catching up on April joiners and leavers and May joiners to bring…

It is the responsibility of employers as the local administrators of the NHS Pensions Scheme to inform NHS Pensions of any contact detail changes within your organisation. Where details change, the appropriate form needs to be completed and…

As part of the Sub Award Project, we have looked at how we can simplify and improve the process for employers. We have recognised that we can easily identify when a change on a member record has occurred either through Pensions Online (POL) or via…

The GP SOLO form for year 2021/22 and guidance notes are now available on the Information for practitioners and non-GP Providers webpage of our Member Hub. The GP SOLO form may be completed annually or every month. Where an annual SOLO form is…

We would like to thank you for your continued support whilst the revised automated AW171 retirement benefits process has been bedding in. During the implementation we have worked with you to alleviate some of your initial concerns. We created a set…

Pensions Online (POL) will be unavailable on the following dates due to scheduled system maintenance: Saturday 22 February  Sunday 23 March If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can…