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Pensions Employers & Stakeholder Engagement Email Accounts
In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Please do not send emails to multiple accounts.
nhsbsa.pensionsemployers@nhs.net
All general employer queries and case…
Sharing our performance update - February 2019
We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…
Sharing our performance - May 2019
First Awards
A total of 3751 applications have been processed so far in May of which 96.91% were paid on time.
Bereavements
Bereavements is progressing through recovery and reaching some stability. A number of activities are on-going to…
Sharing our performance - June 2019
First Awards
As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time.
To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time.
Bereavements
Bereavements processing is…
Disclosure of senior managers’ remuneration (Greenbury) 2021
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 4 January 2021 (provisional, to be confirmed in December’s newsletter). Requests for disclosure information should be received by NHS Pensions…
Changes in how the Data Management Team requests information from employers for data queries
We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…
Employer queries on member contribution changes
Following our recent Pay and Contributions Event organised by the Stakeholder Engagement Team and a number of queries raised about the member contributions introduced on 1 October, we have compiled information on the most common queries in this…
Disclosure of Senior Manager’s remuneration: Greenbury 2025
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 13 January 2025. Requests for disclosure information should be received by NHS Pensions between 13 January 2025 and 28 February 2025 to enable…
Sharing Our Performance - June 2018
Our current performance
The table below shows our recent monthly performance for pension award processing:
Month
Number of awards due to be paid in month (our target)
Number of awards cleared within the month (…
Disclosure of senior managers’ remuneration (Greenbury) 2019
Disclosure of senior managers’ remuneration (Greenbury) 2019
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 7 January 2019. Requests for disclosure information should be received by…