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Applicants and employers can contact the NHS Jobs team to: get help and support with the NHS Jobs website get involved with user research give feedback make a complaint (add the word 'complaint' to the subject line if emailing) Contact us by…

For terminal ill health cases, an AW341 application form is required along with the AW33E. The team have recently noticed an increase in terminal ill health estimates being requested where the commuted incapacity box has been ticked in error to…

NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…

All employing authorities are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team will send the prepopulated spreadsheet to the main EA contact week commencing 16 March 2020. This will be…

After we implement the One Drug Database (ODD) changes, our systems will have data in the new format aligned to dm+d. This will include historic remapped data up to and including December 2019. The refresh with January 2020 data will take place on…

Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained 50 agents developed…

We were asked by the Department of Health and Social Care (DHSC) to support the national diagnostics challenge. As part of the government's 5-pillar coronavirus testing strategy, UK companies have been asked to help build a large British…

Further to the DHSC and NHS England and NHS Improvement guidance circulated on 9th October 2020, we’ll be carrying out a post payment verification process for centrally supplied flu vaccines at the end of the 2020/21 flu season. To do this, we’ll…

The Estimate of Pensionable Income form for 2021/22 is now available on the practitioner webpage, located in our Member Hub. Every GP practice (GMS and PMS contractor) and APMS contractor (that qualifies as an APMS employing authority) must submit…

The Welsh Government continues to encourage you to claim business rates reimbursements appropriate to your circumstances. You can make a claim for a reimbursement based on your: liability to pay business rates, including the appropriate…