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What we do
We are an Arm’s Length Body of the Department of Health and Social Care (DHSC).
We provide a range of critical central services to NHS organisations, NHS contractors, patients and the public.
We are responsible for providing platforms and…
How to complete the ARR process as a performer - 30 June deadline
If you're a performer, you're required to confirm your Net Pensionable Earnings (NPE) for the 2021/22 financial year. This process is called the Annual Reconciliation Report (ARR) process, and you need to complete it by 11:59pm on Thursday 30 June…
How to complete the 2021/22 ARR process a performer
If you're a performer, you're required to confirm your Net Pensionable Earnings (NPE) for the 2021/22 financial year. This process is called the Annual Reconciliation Report (ARR) process, and you need to complete it by 5:59pm on Monday 18 July. …
Estimate request changes
The charging of estimate requests has changed for members.
The members estimate request form has been updated and is available on the Member Hub.
Estimate requests - Instruction for employers:
Direct members to their Total Reward Statement (TRS…
How to complete the ARR process as a provider - Friday 30 June deadline 2023
If you're a provider, you'll be required to confirm each performer's Net Pensionable Earnings (NPE) for the 2022 to 23 financial year. This is called the Annual Reconciliation Report (ARR) process, and you'll need to complete it by 11:59pm on Friday…
How to complete the ARR process as a performer - Friday 30 June 2023 deadline
If you're a performer, you're required to confirm your Net Pensionable Earnings (NPE) for the 2022 to 23 financial year. This is called the Annual Reconciliation Report (ARR) process, and you need to complete it by 11:59pm on Friday 30 June 2023. …
Pensions Online (POL) downtime for January and February 2024
POL will be available throughout January and February between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 21 January
Saturday 17 February
Sunday 25 February …
Change of contributions and pay – form SM8
For officers and practice staff only
When a member works part time in either an hourly or sessional contract and the annual update or termination details show actual part time hours or sessions worked that are in excess…
Requests for information from employers for data queries
We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…
Greenbury update
We published the timescales for Greenbury requests in our Pensions Update of November 2019.
We asked that all requests for disclosure information, which includes pay figures up to 31 March 2020, are received between 7 January 2020 and 28 February…