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Pensions Online (POL) downtime – June 2025
POL will be unavailable on the following dates due to scheduled system maintenance:
Sunday 22 June
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.
Update: changes to late payment charges for Pension Contributions, Capitalisation, Compensation and Final Pay Control (FPC) invoices
From 22 April 2025, Pensions Finance manage late payment charges for:
Pension Contributions
Capitalisation
Compensation
Final Pay Control (FPC)
You should use the following updated bank details for any…
GP practice manager training dates – September, October and November
Level 1 GP practice manager event
Our next Level 1 GP practice manager event is available in October and includes educational training tailored for practice managers, delivered virtually via Microsoft Teams.
These sessions include NHS Pension…
GP Practice Manager training for 2023
Our Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams.
Practice managers need to attend the whole training session to receive a Continued…
GP Practice Manager training dates for June to September 2023
Our Level 1 and Level 2 GP practice manager events include educational training tailored for practice managers, delivered virtually via Microsoft Teams.
Practice managers need to attend the whole training session to receive a Continued…
Sharing our performance - January 2018
Our current performance
The table below shows our recent monthly performance for pension award processing:
Our new work management tool continues to greatly assist Service Delivery to manage the monthly…
Ill health retirement and serious ill health retirement forms
When sending ill health application forms, please ensure that all reports are enclosed including any report from a member’s specialist(s).
Please ensure the correct version of the application form is used and sent to NHS Pensions to consider. In…
Final week to return non-POL year end 2020/2021 annual update spreadsheet
The deadline for the submission of the non-POL annual update spreadsheet is 31 May 2021. If you have not yet sent your spreadsheet to NHS Pensions, please do so as soon as possible by emailing it to nhsbsa.directionbodies@nhs.net
Submissions…
Level 1 GP Practice Manager Events July 2021
Due to the exceptional demand for spaces, we’ve arranged a few additional Level 1 GP practice manager events to take place in July.
As a reminder, there are two training sessions:
GP Practice Manager Event Level 1 Part 1
GP Practice Manager…
New NHS Pensions member events for NHS dental practitioners
A new series of NHS Pensions member events are now available specifically for NHS dental practitioners who are part of the NHS Pension Scheme
The events aim to provide more clarity on what the Scheme is and the benefits that members are entitled to…