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We are making our services more accessible, easy to use and customer-focused. To do this our operational services are supported by our internal Digital, Insight and Technology Services. This includes: digital transformation user experience,…

The NHS Business Services Authority (NHSBSA) is responsible for the administration of the Coronavirus Life Assurance Scheme on behalf of the Department of Health and Social Care (DHSC) and the Welsh Assembly. The Life Assurance Scheme allows…

This page was last updated on 19 May 2025. The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS. As Data Controller, we are responsible for how your information is used and explaining that to you. Why we process…

What DPIA is This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy. An effective DPIA will allow organisations to identify and fix…

Harnessing the power of NHS prescriptions data for care home patients: the potential and possibilities The NHSBSA Data Science and Advanced Analytics team deliver actionable insights from data through innovation, experimentation and collaboration.…

Why we process your information The UK COVID-19 Inquiry has been set up to examine the UK’s response to and impact of the COVID-19 pandemic. NHS England played a vital role in responding to the pandemic and will need to respond to questions and…

During 2022/23 our Executive Director of People and Corporate Services was the Senior Responsible Officer (SRO) for Safety, Health and Environment (SHE) as delegated by our Chief Executive. He ensured that the organisational arrangements and…

National Medicines Optimisation Opportunities Dashboard (ePACT2) The NHS England (NHSE) Medicines Optimisation Executive Group identified and agreed 16 national medicines optimisation opportunities for the NHS to deliver on integrated care boards…

We provide Digital, Data and Technology products and services that underpin the delivery of NHSBSA objectives. The NHSBSA 2024-29 strategy defines our organisational purpose: ‘We deliver business…

Background and aim The Primary Care Commissioning Activity Report (PCAR) was commissioned by NHS England (NHSE) in 2019. The report shows management of contractual performance, procurement and expiry of contracts, availability of services,…