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Employer queries on Greenbury information
The Greenbury team have received a number of queries in relation to the figures that have been produced. Below we have included more information on the most frequent queries.
No Mandatory Lump sum
The 2008 Section and the 2015 Scheme do not offer…
NHS Pensions’ virtual training event for September
The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022.
Further information on the content and how to register for…
NHS Pensions virtual training event for September
The Stakeholder Engagement Team will be hosting a training event via Microsoft Teams for all trusts and employers with ESR. The date of this event has changed to Thursday 22 September 2022.
Further information on the content and how to register for…
Pensions Online (POL) downtime for October and November
POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 23 October
Saturday 29 and Sunday 30 October
Sunday 20 November
If…
Escalation processes
The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance.
If they are not able to resolve…
Pensions Online (POL) downtime for November
POL will be available throughout November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 20 November
Saturday 26 November and Sunday 27 November
If we do need to bring…
New employer guides available
A new abatement basic overview guide for employers is now available on our website. The guide has been created to help employers understand when abatement applies for re-employed pensioners and how we calculate the figures.
A basic administration…
Submission of paper retirement benefit claim forms (AW8)
We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…
Special Class and Mental Health Officer status
We’ve updated our guidance for each status and there are factsheets available for employers and members.
There are eligibility criteria for the employment groups that can automatically qualify and for circumstances where an application might be…
Member contribution changes on GP forms
To coincide with the changes to member contribution rates from the 1 October 2022, we have published a number of new GP forms for use from the 1 October. These include:
GP Locum Form A – for use from 1 October 2022 to 31 March 2023
GP Locum Form…