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We will take the Total Reward Statement/Annual Benefit Statement data cut for the annual refresh of statements following close of business 23 June 2017 (7pm). Only data received and successfully processed onto a member’s pension record at that point…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 23 June and 7am on Monday 26 June 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am on Monday 10 July Please note: at times we may…

The procedures at our Contact Centre have recently changed and our call handlers are now required to log specific information about calls received. This is for audit purposes and to ensure that the correct caller information is being recorded and…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am Monday 10 July 7pm on Friday 28 July and 7am Monday 31 July. Please note: at times we may need…

For the second year we are planning to carry out a mid year refresh of statements and the data cut will be taken over the weekend of 14/15 October 2017. This means any data amendments will have to be made by 7pm on Friday 13 October 2017. The…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 13 October and 7am Monday 16 October 7pm on Friday 27 October and 7am Monday 30 October Please note: at times we may need to take POL offline at short notice…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 3 November and 7am Monday 6 November 7pm on Friday 10 November and 7am Monday 13 November Please note: at times we may need to take POL offline at short…

If you wish to direct a new query to the Data Management Team please use nhsbsa.datamanagement@nhs.net only. Avoid copying in other NHS Pensions mailboxes or individuals as this causes duplication. Equally, if you are responding to a request from…

It has come to our attention that some employers have published copies of our guides and forms on their websites. On investigation, these are out of date documents which could provide members with the incorrect information and these show up in…

With immediate affect the fax machine number (01253 774452) advertised on the Pensions Online (POL) registration form will no longer be available. In line with GDPR this is not a secure route to sending us information and as such it has been…