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As you may be aware, the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement. From early June we will be entering the…

The general basic rule is that a contribution tier for existing Officers Scheme members is set using the previous years’ pensionable earnings or whole time equivalent for members working part time. This is unless there has been, or there is, a…

This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…

The Awards recovery plan is now complete and we would like to thank everyone for their patience and understanding during the time taken to recover.  The overall work on hand for pension applications continues to reduce with the current outstanding…

Following the success of the 2017/18 non POL update process, we've made a few improvements and are now well underway in rolling out the process for 2018 to 2019 to non POL employers. This has involved; face-to-face training for 125 pension…

Access for: registered users via ePACT2 public users via Catalyst This report details the monthly and cumulative net ingredient cost (NIC) spend of out of hours services that use Non-FP10 prescriptions (FP10P-REC).  Non-FP10 prescriptions are…

Data Management are receiving a high number of e-mails regarding cases where an estimate or membership statement cannot be produced through Memberzone as the member’s record requires data cleanse or a calculation is not possible due to system…

Kathryn Gillatt has been appointed as a Non-Executive Director of the NHS Business Services Authority (NHSBSA) for 3 years from 1 October 2020 until 30 September 2023, taking up the Audit and Risk Committee Chair role with effect from 1 April 2021…

Allocation is a retirement flexibility that is available to all members of the NHS Pension Scheme. Following a review of the enquiries we receive about allocation, it was evident that we needed to make the application process and available guidance…

In November 2019, NHS England and NHS Improvement (NHSEI) announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use Scheme Pays to pay the tax charge can be compensated in retirement for any reduction to…