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Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
How to avoid unidentified prescribing
Unidentified prescribing occurs when the costs from a prescription cannot be matched to a prescriber at that practice or organisation. If we cannot match a prescriber to a practice, we will attribute prescribing costs to the lead prescriber at that…
Incorrect forms for membership enquiries
We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter.
The website membership enquiry process has been updated to include Retrospective and Part Time Access…
Public service pension schemes: changes to the transitional arrangements to the 2015 schemes - information on the consultation for members
In 2015 the government implemented reforms to all main public service pension schemes. Public service pensions are some of the most generous pension schemes available, rewarding those who dedicate their working lives to public service.
The…
NHS Low Income Scheme privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We will use the information you give in this form to:
work out your claim for help with NHS costs
help plan and make improvements to NHS…
NHS Pensions Opt-out data
Publication date: 18 July 2025
The ‘Opt-out rates for ESR employees eligible for the NHS Pension Scheme’ report provides insight about eligible employees choosing to opt out of the NHS Pension Scheme. The report provides estimates about:
opt-…
2022/23 Estimate of Pensionable Income - GP practices and APMS contractors
The Estimate of Pensionable Income form for 2022/23 is now available on the practitioner webpage, located in our Member Hub. We are sorry for the delay in publishing, this was due to us awaiting the outcome of DHSC’s consultation on changes to…
Estimates Changes – information for employers
As you may be aware the charges for providing member estimates has recently changed. The members estimate request form has been updated and is available on our website.
If a member has an up-to-date Total Reward Statement (TRS) / Annual Benefit…
Estimates Changes – information for employers
As you may be aware the charges for providing member estimates has recently changed. The members estimate request form has been updated and is available on our website.
If a member has an up-to-date Total Reward Statement (TRS) / Annual Benefit…
Provider Assurance Dental (PAD)
Activities we carry out
The Provider Assurance Dental (PAD) team undertake contract and performance management activities on behalf of regional teams, reducing the burden on them. Regional teams retain decision-making authority with a light-touch…