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The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Primary dental service providers will need…

Your views are important to us You can take part in our short survey to give us your views on our NHS Tax Credit Exemption Certificate service. Your answers will help us to see how we are doing overall and how we can improve. You can be sure that…

Your views are important to us Please take part in our short survey to give us your views on our medical exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve. You can be sure that…

Your views are important to us Please take part in our short survey to give us your views on our maternity exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve. You can be sure…

Your feedback is important to us and will help us to improve our website. Please tell us what you think by completing our online feedback form. You should only use this feedback form to give feedback about this website. Any feedback or information …

Activities we carry out We work on behalf of NHS England (NHSE) on the following tasks: annual general ophthalmic services (GOS) complaints GOS 4 pre-authorisation GOS contract management - visit our dedicated contract management page post-…

You may be eligible to join the NHS Pension Scheme if you're an employee between the ages of 16 and 75. This also applies to those working under a contract for services, including: general practitioners (GPs) general dental practitioners…

After the release of the March 2025 prescriptions data at the end of June, the Antimicrobial Stewardship – RightCare UTI Focus Pack dashboard will not be updated. This is because the dashboard is being replaced by the Antimicrobial Stewardship -…

On 31 March 2025, it was announced by Karin Smyth that the Department of Health and Social Care has extended the RSS delivery deadlines. These new delivery deadlines can be found on our Making your decision about your NHS Pension benefits web page…

These were agreed and approved by the NHSBSA Board on 17 September 2024. They are due for review in September 2025 1. Role and duties of the Board 1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA). 1.2…