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TUPE and claiming benefits
If a member wants to retire during a TUPE consultation or pending a TUPE, a 24 hour break in service must be taken before benefits are claimed.
This includes new employers (receiving organisation) applying for continued NHS Pensions access for…
Requests for information from employers for data queries
We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…
Disclosure of senior managers’ remuneration (Greenbury) 2020
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 6 January 2020.
Requests for disclosure information should be received by NHS Pensions between 6 January 2020 and Friday 28 February 2020 to…
NHS Pensions to attend Acute and General Medicine Conference
The Stakeholder Engagement Team from NHS Pensions will be attending the 2019 Acute and General Medicine Conference at EXCEL London next week.
Experts from the service will be on hand to discuss your pension and answer any queries you may have.…
Registering for ePACT2
The ePACT2 system is available only to those users who have registered to access.
Prospective users must choose the relevant access required from the selection available below. It is important that users read the information and requirements before…
Important information on drug data
The ‘One Drug Database’ project is underway, which will move all of our drug data into one place. This will provide a consistent, single source of information.
For years, we’ve had two sources of drug data – Master Data Replacement (MDR) for…
Call charges and phone numbers
The cost of calling our services depends on the first few digits of the number and whether you're calling from:
a mobile or landline
the UK or abroad
Costs may differ from the approximate charges listed. You may get free or discounted calls to…
Further annual allowance update
The annual allowance team is now administering annual allowance requests received on the 13 September 2019. However, we have a number of cases that require further information or update before the statement can be issued.
If you made a request…
Annual allowance statements being issued within target
On-demand annual allowance statements are now being issued within the three-month target from receipt.
However, there are a number of cases that require further information or update before the statement can be issued.
If you made a request more…
Accessibility statement for Home Oxygen Therapy Claims
This accessibility statement applies to Home Oxygen Therapy Claims or HOT Claims.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…