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Help and support for applicants
We've published a range of information and resources to support applicants with the NHS Jobs service.
Latest system release information
Release information for August 2023
NHS Jobs system release for applicants – 10 August 2023 (PDF: 217KB)…
Help and support for employers
We've published a range of information and resources to support employers with the NHS Jobs service.
Latest system release information
Release information for August 2023
NHS Jobs system release for employers - 10 August 2023 (PDF: 220KB)…
ePACT2 user agreement (EUA)
This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).
NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which includes…
Replacement dental appliances
If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you.
The current charge is £98.00 per appliance.
You will have to pay the NHS charge even if you normally qualify for…
Government announces extension to Remediable Service Statements (RSS) delivery deadlines
The Department of Health and Social Care announced on 31 March 2025 that the deadlines for Remediable Service Statements (RSS) have been extended. This will ensure that we can provide robust, accurate statements that allow NHS Pension Scheme members…
Business rate reimbursement 2025/2026
If you’re a Provider, you can apply for reimbursement of your 2025/26 business rates if you meet the qualifying conditions. Check if you are eligible on our knowledge base.
Prior to submitting, please review your property type which can be found…
Connecting to Pensions Online (POL)
As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…
Annual Total Reward Statement (TRS) refresh
The data cut for the annual TRS refresh for summer 2025 will be taken after close of business on Friday 21 June 2025.
We’re aiming for statements to be available by mid-August, but we’ll confirm the exact date nearer the time.
Submission of re-employment forms
Pension Admin only require re-employment forms in the following circumstances:
a member is in receipt of ill-health benefits and has become re-employed
a member is re-employed in receipt of the interests of efficiency of the service and has…
New episode of NHS Pensions Podcast
The third episode of our NHS Pensions podcast is now available. The third instalment delves into the various benefits of the NHS Pension Scheme including additional pension, lump sums, early retirement, and ill health options.
The podcast series is…