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POL will be unavailable on the following dates due to scheduled system maintenance: Sunday 26 October If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

AW8 form errors - often due to incomplete or incorrectly submitted forms - are causing significant delays in pension processing. We’re reaching out to highlight some recurring issues with AW8 form submissions that are impacting pension processing…

The latest instalment of our NHS Pensions podcast is now available. The newest episode delves into the subject of how to increase your NHS Pension focusing on the various ways that members can increase their pension before retirement and guides…

When employees are compulsorily transferred to a non-NHS employer, consideration must be given to the employees’ access to the NHS Pension Scheme. Where the previous employer is a non-NHS organisation, the receiving employer must apply for access…

We have noticed that email queries are being received that have been sent to multiple accounts. This is causing duplications or delays. Our standard process is that we do not action or respond to emails where they are sent to several recipients and…