Accepting notifications
We only accept notifications submitted by authorised signatories.
The senior authorised signatory within the ICB is responsible for adding, deleting or making changes to other signatories. Notifications sent by individuals who are not nominated authorised signatories for the ICB will not be accepted.
Find out more about our authorised signatory process.
Queries
If we have any queries, we’ll email the original sender of the notification.
We cannot make a change to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must always be followed up with written confirmation of the action agreed.
For further information, you can contact us by:
Telephone: 0191 203 5112
Email: [email protected]
Business hours are Monday to Friday, 8am to 4pm.
Changing data
If you need to change any organisational or prescriber data held by us for your organisation, contact an authorised signatory within the ICB who'll be able to submit this on your behalf.
If the ICB does not supply information to us in a timely manner, prescription costs may be attributed to the incorrect practice or cost centre.
Notify us about changes
Find the most up to date information and forms relevant to your organisation or prescriber type.