Skip to main content Skip to footer

NHS penalty charges and enquiry letters

If you incorrectly claim free NHS prescriptions or free or reduced cost dental treatment, you're at risk of getting a Penalty Charge Notice.

Respond to your letter

Respond by the deadline on your letter, or you may get further charges.

Don't get caught out by penalty charges

Don't assume you're entitled to claim free NHS prescriptions or free or reduced cost dental treatment.

Understanding penalty charges

How we calculate penalty charges, why you got an enquiry letter or Penalty Charge Notice, and why we send them

NHS penalty charges and enquiry letters news

National campaign launches urging patients to ‘Check Before You Tick’ for free prescriptions

10th September 2018

Nationwide campaign launches today to help people understand their eligibility for free prescriptions.

Read more