Search results

POL will not be available on Sunday 22 September due to scheduled system maintenance. If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

We have recently received a number of queries in relation to clinical director duty payments. The regulations state that a member’s pensionable earnings are: salary wages fees, and other regular payments made to the member in respect of…

The Stakeholder Engagement Team, working with the Digital Project Team, have been continuing the rollout of our new financial information collection service, MCP. Over 30% of employers are now on-boarded to the service.  If you have been sent an on-…

A high volume of data is being submitted onto the system when the original input has gone into error. If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…

As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information. Instead of sending in the AW171, all non-POL employers will now need to submit the…

The Greenbury functionality within Pensions Online (POL) is now available. All requests for disclosure must be received by Monday 28 February 2022, so that we can provide you with the necessary disclosure information. You should avoid using the…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. You must submit this information to NHS Pensions by 31 May. If you use Pensions Online (POL) you should submit this year end…

The Estimate of Pensionable Income form for 2022/23 is now available on the practitioner webpage, located in our Member Hub. We are sorry for the delay in publishing, this was due to us awaiting the outcome of DHSC’s consultation on changes to…

From 1 October 2022 changes are being made to the contribution tiers and rates for members. As a consequence of these changes being implemented mid-year, it is necessary for Pensions Online (POL) to display both sets of contribution rates. The rates…