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Advice in other languages
We can provide you with an interpreter service if English is not your first language and you need advice about getting help with the cost of any of the following:
NHS prescriptions
NHS dental treatment
Sight tests
Glasses or contact lenses…
HC3 certificates (limited help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC3 certificate for limited help with health costs, your certificate shows how much you have to pay towards your health costs for:
NHS dental treatment
NHS sight tests
travelling to…
Contact NHS Help with Health Costs
NHS Prescription Prepayment Certificates
Contact us
Online: using our online form
Telephone: 0300 330 1341
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
NHS Hormone Replacement Therapy…
Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
Travel to receive NHS treatment
Certain groups can claim help with the cost of travel to receive NHS care in England if they:
are referred by a doctor (GP or hospital doctor), ophthalmic practitioner or dentist
make an extra journey to go to hospital or another place to…
NHS Low Income Scheme
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…