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The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

As part of our day-to-day activity, and as part of the hybrid working model, the NHSBSA provides, and is responsible for, virtual meeting applications such as Microsoft Teams. At times is it is necessary for meeting hosts to record meetings. This…

The NHS Business Services Authority (NHSBSA) is responsible for administering the Claim for adult social care learning and development service. The Department of Health & Social Care (DHSC) is responsible for the policy. DHSC and the NHSBSA are…

We will use your information to: confirm your identity (this is not normally applicable for Freedom of Information requests) contact you about your request answer your request monitor the resource impact of your request help plan and make…