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It’s important you keep providing feedback about our new website. We want to hear about our design and layout, anything you think is missing or improvements you’d like to see. Also tell us what you like so we can keep doing it! You can find the…

Further to our update last month we can confirm that the following videos have gone live: Family and your pension Retire and return Retire and return after ill health retirement The videos are intended to provide a high level overview of…

Invitations for non Pensions Online (POL) users year end update training events have now been sent. If you haven’t received your invitation via email and would like to attend, please email nhsbsa.stakeholderengagement@nhs.net as soon as possible.…

As you may be aware, new data protection regulations will come into UK law on 25 May 2018. GDPR will update the Data Protection Act and is more stringent in its rules. We will need to be much more specific in how we describe to people how we wish…

If writing to HMRC in respect of Annual or Lifetime Allowance, HMRC's postal address has changed to: Pension Scheme Services HM Revenue and Customs BX9 1GH United Kingdom

Our Stakeholder Engagement Team has been receiving a substantial amount of queries to complete in respect of our obligations under GDPR. A project team have been working on GDPR for some time and we have made good progress to ensure we are ready…

The Greenbury window for submission has been available since Monday the 7 of January 2019, to date we have received 2519 requests and have cleared 1935 of them.  The disclosure window is open until Thursday 28 February 2019 to enable us to provide…

First Awards As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time. To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time. Bereavements Bereavements processing is…

This data comes following the processing of the non-POL annual update spreadsheets by the Stakeholder Engagement team. The Data team took over the process for this year and the results are below: Non-POL processing 2018 2019…

NHS Pensions has added two new Stakeholder GP events in London later this year. If you are interested in attending the next round of free training sessions they will be split into two different levels, level 1 and level 2 which will take place on…