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Escalation processes
This is a reminder that the Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases.
For all other escalations, please contact the employers email account or helpline in the first instance.
If they…
Pensions Online (POL) downtime
POL will be available throughout May, June, and July 2022 between 7am and 7pm apart from the periods noted below for scheduled system maintenance:
Saturday 21 May - Sunday 22 May
Saturday 28 May - Sunday 29 May
Friday 10 June - Sunday 12 June…
NHS Pensions member events – July dates
The NHS Pensions member events aim to help members understand everything you need to know about your NHS pension and how to navigate through the Scheme.
We have a number of events planned throughout the year to help you:
understand what the NHS…
NHS Pensions member events
The NHS Pensions member events aim to help members understand everything they need to know about their NHS pension and how to navigate through the Scheme.
We have a number of events planned throughout the year to help them which include:…
Information for employers on changes to early and late retirement factors
Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate early and late retirement factors from the scheme have changed. These have been implemented…
Escalation Process
The only escalations that the Stakeholder Engagement Team email account should be used for are serious ill health cases.
For any other form of escalation, please contact the employers email account or helpline in the first instance. If they are…
Using POL to submit annual data
Last month, your end of year information was due to be submitted to NHS Pensions.
If you use Pensions Online (POL), you should have submitted your end of year information via POL.
If you have any queries about using POL to submit your data next…
Equality monitoring questionnaire
It is no longer necessary for you or members to complete the equality monitoring questionnaire. The standalone form has been removed from the website but it will still be available within the ‘consideration of entitlement to ill health retirement…
Protection of Pay
Following the removal of the historic Employer Newsletters from the website, the bulk Protection of Pay forms have been updated.
The employer factsheet has been updated with a historic bulk Protection of Pay guidance section to include information…
Sharing our performance - September
Last month we introduced this new section to share our performance and to keep you updated on key activities. It’s been a busy month with lots going on.
Our current performance
The table below shows our recent monthly performance for pension…