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The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app. Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…

We're helping to send daily texts from the NHS to new patients who register their coronavirus symptoms and contact details with the 111 online service. Messages are sent to people who have been asked to self…

A new Care Workforce App (social care) app has been developed to provide direct communications with the social care workforce. The app has been built on the concept of the NHS Life app which we prototyped in 2019. The new Care Workforce App (…

Our NHS Jobs COVID-19 indicator tool on the NHS Jobs platform helps users to find roles related to COVID-19. Since it's launch, we've had 9,641 vacancies advertised  with over 9.5 million advert views and…

We’ve set up a contact centre helpline to support schools get additional COVID-19 testing kits for staff who are symptomatic. This ensures that staff who test negative can return to work quickly, which helps the continuity of education for students…

We've supported NHSBT by sending text messages to over 65,000 people which directed them to a link where they could volunteer to donate. In the first two days, over 10,000 people signed up as potential donors. We're also sending text messages to…