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Joiners
Use the Scheme Identifier to help you identify which Section or Scheme an employee should be in.
What you need to do
Read the employer guide to joiners and eligibility (PDF: 537KB)
Read the new joiner factsheet (PDF: 347KB) for instructions on…
Contact NHS Pensions - employers
NHS employers can contact NHS Pensions by phone, email or post.
General enquiries
You can contact us by:
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only)
Telephone: 0300 3301 353
Monday to Friday, 8am to 6pm
Find out about call…
What happens to your pension when you die
The NHS Pension Scheme provides members with life assurance cover and lump sum benefits that can help to look after your loved ones after you’re gone.
As a pensioner member, your family or someone you have nominated may be eligible to receive a…
Membership of the NHS Pension Scheme
There are 2 NHS Pension schemes. There's the 1995 / 2008 Scheme and the 2015 Scheme.
From 1 April 2022, all new and active members of the NHS Pension Scheme are members of the 2015 Scheme.
Watch our video to understand about the NHS Pension Scheme…
Transferring in
Time limits
Time limits apply to all transfer applications, including a transfer of additional voluntary contributions to one of our Money Purchase Additional Voluntary Contributions providers.
If an employee is not a member of the main Scheme,…
Letting us know that a pensioner member has died
If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately.
If we do not know, we may continue to make payments. This means whoever is…
Leaving or taking a break from the scheme
There are a number of ways you can leave or take a break from the scheme.
Watch our video for help to understand what you would be giving up if you decide to opt out:
Download the video transcript (PDF: 146KB…
My NHS Pension
My NHS Pension is a new, online portal which allows you to view and manage your NHS pension in one place.
If you are an active or deferred member, on My NHS Pension you can:
view a copy of your Annual Benefit Statement (ABS)
view the personal…
Partial Retirement Calculator - now available
The Partial Retirement Calculator can be accessed from the partial retirement page of the website: Partial retirement | NHSBSA
With partial retirement, you can take up to 100% of your pension, stay in your job, and carry on building up new pension…
Current processing times for NHS Pensions
This page was last updated on 8 May 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…