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Further to the communication in the March employer newsletter where we advised that all employers should continue to remit 14.38% employer contributions to the Scheme, it has come to our attention that a number of employers have paid more than 14.38…

This accessibility statement applies to Pay by card. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours,…

This accessibility statement applies to the Pharmacy sales - NHS prescription prepayment certificate website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example…

This is a further reminder for employers to ensure that any applications for Protection of Pay or Voluntary Protection of Pay are submitted to NHS Pensions within the relevant time limits. Also, that sufficient, supporting information is included…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

The NHS currently releases detailed information on prescribing of medications via two datasets, both of which are sourced from NHSBSA data: •Detailed Prescribing Information (DPI), released by NHS Business Services Authority via the ISP portal. •…

All employing authorities are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team will send the prepopulated spreadsheet to the main EA contact week commencing 16 March 2020. This will be…

GP surgeries and APMS contractors are reminded that they should have already submitted their estimate of pensionable income form to NHS England/PCSE or the Local Health Board in Wales. If they have not they should do so immediately otherwise the GPs…

The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app. Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…

We receive many emails from employers and members querying the Additional Pension (AP) rejection letters they receive. It has been brought to our attention that in some circumstances AP may still be being paid despite a rejection letter being sent.…