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Due to scheduled system maintenance, POL will be unavailable between 12:01am and 11:59pm on Sunday 25 May.   If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

Do not use the contact details on this page for routine enquiries​​​​​ For initial and routine enquiries, email us at dmdenquiries@nhsbsa.nhs.uk, or use the specific email addresses listed under the Contact us section of the dm+d homepage. You…

The fourth episode of our NHS Pensions podcast is now available. The fourth instalment delves into how a member is able to apply for their pension and what the process involves.   The podcast series is designed to be another resource for members…

This accessibility statement applies to the Check what help you could get to pay for NHS costs website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that…

Published 8 September 2022 Summary Mental health is a key area of the NHS Long Term Plan published in 2019. This publication aims to describe the prescribing of medicines used to improve mental health in England that are subsequently dispensed in…

How to submit your claim Dispensing contractors must complete a declaration form, called a 'submission document', when they are making their monthly claims for reimbursement and remuneration.  There are different forms to use depending on what you…

If you do not have a UK Global Health Insurance Card (GHIC) or UK European Health Insurance Card (EHIC) and need emergency treatment abroad, you can still get help with paying for your treatment. A Provisional Replacement Certificate (PRC) will…

The HRT PPC service we offer is for you, the customer. Your use of this service means you agree to the following terms and conditions. Definitions ‘You’ means the person named on the HRT PPC. Legal identity The NHS Business Services Authority (…

Jump to: What is eRD? First introduced in 2009, Electronic Repeat Dispensing (eRD) is a non-compulsory method of dispensing prescriptions electronically. It means that patients who regularly get the same medicine do not need to visit their GP…

A clinical review is being undertaken for these indicators and re-alignment with current programmes of work, therefore the medication safety dashboard has been updated for a final time in November 2022. If you're registered, you can access the…