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NHS Pensions is currently improving the way we process claims for death benefits. To help the process run as effectively as possible it is essential that the correct forms are completed and member records updated accurately. Death in service forms…

It has become apparent that NHS Pensions are not receiving FPC 1 forms when they are required. These forms should be sent in alongside the AW8 Award application where there is an increase in excess of 7% during the last 3 years of employment.…

We’ve updated the AW295 estimate request form to include a tick box for Voluntary early retirement (VER). You can find the new version of the AW295 in the 'Estimates' section on our website: Employer forms | NHSBSA

The NHS Pensions Stakeholder engagement team have produced two tutorial videos for members to assist them with the completion of the retirement application forms. Please share with your members who are considering or approaching retirement age.They…

Following these steps will help make sure members receive the correct pension payments on time and reduce queries and delays. This guide sets out the key actions for Employment Authorities (EAs) to complete before submitting a Partial…

Pension Admin only require re-employment forms in the following circumstances: a member is in receipt of ill-health benefits and has become re-employed a member is re-employed in receipt of the interests of efficiency of the service and has…

We want to help make the Protection of Pay (PP) and Voluntary Protection of Pay (VPP) application process as smooth as possible for you and your employees.To ensure applications are processed quickly and without unnecessary delays, please make sure…

We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints. When an active member wants to retire and claim their pension (…

As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

The IP address for Pensions Online (POL) will be changing this summer.  We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…