We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints.
When an active member wants to retire and claim their pension (including partial retirement and ill health retirement) we recommend the AW8 form is fully completed and submitted three months before the member’s intended retirement date. This is to allow NHS Pensions time to process the application and make the necessary payment arrangements.
We understand that there can be extenuating circumstances. However, we ask that all employers follow the general recommendation and guidance to avoid any delays.