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NHSBSA Workforce Services

NHSBSA Workforce Services provide platforms and services which support our NHS people, including:

  • NHS Jobs
  • ESR
  • NHS Pensions
  • HR Shared Services
  • Student Services

Our vision

To support effective recruitment, retention and workforce planning within health and care.

Our purpose

To provide a service to our customers that maximises the benefits they get from using NHSBSA Workforce solutions.

Making the NHS a better place to work

We are helping to make the NHS a better place to work by:

  • engaging with and supporting NHS England and Improvement to deliver the People Plan, NHS Long Term Plan and Workforce Digital Strategy
  • transforming the NHS Jobs system, so customers have an easy-to-use experience and a fast and efficient process
  • increasing NHS-wide use of workforce solutions like Electronic Staff Record (ESR), so that productivity and efficiency within and between organisations is improved and staff time is not wasted
  • enabling customers to engage with our products and services like NHS Pensions so they understand the benefits and what it means to them
  • using insight from our hire to retire, end to end systems data to support workforce decision making
  • providing value for money HR Shared Services to our clients in the timeframe that they need it
  • looking to support NHS employees through smartphone access
  • transforming the existing ESR solution by developing a new future NHS Workforce solution to better support and deliver the NHS workforce related strategies 

Find out more about what we offer

Discover how we can help you get the most out of our products and services that let you best support your workforce.

HR Shared Services (HRSS)

Our specialist teams help NHS organisations support their employees with HR and payroll services

NHS Jobs

Helping NHS organisations get the right people into the right roles every time while having a great experience

Electronic Staff Record (ESR)

ESR is a payroll database system used by 99% of NHS Trusts and manages payroll for over 1 million employees

NHS Pensions

We administer the NHS Pension Scheme in England and Wales and provide information for employers and members

Student Services

We're responsible for assessing and paying the Learning Support Fund, NHS bursaries and social work bursaries

Workforce Services Optimisation

Our team of experts offer tailored project support, helping NHS organisations overcome workforce challenges

Future NHS Workforce Solution Transformation programme

Find out how we are delivering an NHS led transformation programme to create a future NHS workforce solution

NHSBSA Workforce Services news

Refreshed ESR exit questionnaire launching soon

23rd September 2021

NHS England and NHS Improvement, NHS Wales and NHSBSA have been working closely

Read more