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Electronic Staff Record (ESR)

The Electronic Staff Record (ESR) is a payroll database system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is currently used by 99% of NHS Trusts and manages the payroll for over one million NHS employees.

ESR offers a hub which gives NHS employees control over their personal data as well as access to payslips, total reward statements and e-learning.

Employees can manage their own data and training through ESR. This helps employers understand talent profiles and the future needs of the workforce.

ESR supports the delivery of national workforce policy and strategy. It provides NHS organisations with a range of tools and functions which lets them record and analyse data about their workforce. Effective use of ESR functionality helps to support workforce management and planning. For example, if used effectively, it can support organisations with better:

  • workforce supply
  • talent management
  • safety and compliance
  • retention strategy
  • efficiency
  • productivity

If you would like to understand more about how ESR can be used to support your own workforce management and planning, visit Discover Your ESR. Or, speak to your ESR Regional Functional Account Manager.

To log into ESR as an NHS employee visit the ESR Hub.

The ESR transformation programme

The ESR transformation programme is about creating a future NHS workforce solution that puts users and stakeholders at the centre of its design.

In February 2021, the programme began ESR Discovery - user research designed to help us develop an understanding of what our NHS people need. This means that over a four month period, users and stakeholders across the NHS in England and Wales are being asked about their experience of ESR. It’s the largest engagement and listening exercise we’ve done since ESR was first implemented.

By summer 2022, we aim to have completed a technology and application assessment to find the solutions that best fit the user and stakeholder requirements identified in the ESR Discovery.

Following these comprehensive phases of discovery and assessment, a procurement project will be completed. From September 2024, we will begin to deliver the transformed service.

More information is available on the My ESR Transformation page.

Watch our video on the ESR transformation programme:

Download the video transcript (Word: 229KB).