Search results

Please remember that if you outsource your pensions activity to a third party provider, it is your responsibility for ensuring the administration of the NHS Pension Scheme is: a) carried out in a timely manner and is in line with the Scheme…

We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…

The website membership enquiry process will be updated to include Retrospective and Part Time Access (PTA) as well as a few smaller changes with the existing standard membership. The volume of Retrospective and PTA membership enquiries is relatively…

A high volume of data is being submitted onto the system when the original input has gone into error. If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

The stakeholder engagement team run a series of events throughout the year providing regular updates and delivering educational training. Please see our Pension Events Calendar for upcoming events. If your organisation would like to request…

Should you have any employees who have applied to retire but would now like to defer their retirement, please email details to nhsbsa.stakeholderengagement@nhs.net. Please include ‘Deferred Retirement’ in the subject heading of the email. Our team…

When accepting supporting documentation a NIKAH NAMA Muslim marriage certificate cannot be accepted as evidence of marriage. This unfortunately is not a legitimate certificate under UK law unless it is accompanied by a civil ceremony certificate.…

When an employee is leaving or if they die in service with outstanding annual leave to be paid, this is classed as pensionable service. The pension leaving date should reflect the date that the annual leave is paid up to.  In ESR this should be…

As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information. Instead of sending in the AW171, all non-POL employers will now need to submit the…