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Efficiency
As a publicly funded organisation, delivering efficiently is crucial to providing value to the taxpayer. For this reason, it is one of our organisational strategic goals, one of our Digital, Data and Technology (DDaT) priorities and also one of our…
Prescribing for Diabetes – England – 2015/16 to 2024/25
Published 21 August 2025.PublicationPrescribing for Diabetes – England 2015/16 to 2024/25 - Statistical summary narrative (HTML)SummaryThis publication aims to describe the prescribing of medicines and appliances, used for the…
Apply for a refund
If you paid for treatment before you applied to the NHS Low Income Scheme, you might be able to claim a refund.You must claim a refund within 3 months of the date you paid the charge or had a sight test.Prescription refundsAsk your…
NHS Counter Fraud Service Wales
The NHS Protect-Welsh Government agreement
In 2001, NHS Protect entered into a joint working agreement with the Welsh Government (WG) to provide specialist counter fraud support services to NHS Wales. The terms of the agreement under section 83 of…
Prescribing monitoring document (PMD)
Access to PMD for:registered users is through ePACT2public users is through Catalyst - for national PMD reportPMD provides monthly financial information about prescribing costs against budgets. This allows the drugs element of unified…
Pharmacies selling Prescription Prepayment Certificates (PPCs)
If you are a pharmacy, you can process PPCs sold at your pharmacy in Manage Your Service (MYS). This is for both:3 or 12 month PPCs that cover all NHS prescriptionsHRT PPCs that cover certain hormone replacement therapy medicinesWhen you sign…
NHS England Dental Quality Improvement (QI) 2026/27
NHS England has launched a three year Quality Improvement (QI) programme designed to support ongoing improvements in NHS dental care. Participation is voluntary.Eligible practices must complete a sign‑up eForm in Compass. NHSBSA is collecting this…
Useful information
Your NHS Pension records are updated annually by your NHS employer. This allows us to provide you with a new Annual Benefits Statement (ABS), so that you can see how your pension pot is increasing and what benefits you may claim at your Normal…
Your employer to do list
Key activities employers must undertake.To do listWe provide overviews on activities that we advise you do to prepare your employees and organisation for:Annual Benefits Statements to do list (Excel: 11KB)Total Rewards Statements to do list (Excel:…
Prescribing analysis reports
Access for:registered users through ePACT2public users through CatalystPrescribing analysis reports provides information about volume and cost of prescribing which has taken place for primarily a Commissioner / Provider or Practice…