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NHS Business Services Authority (NHSBSA) has achieved the Employer Recognition Scheme Bronze Award for its commitment to support ex-military personnel. It gained the award after signing the Government’s Armed Forces Covenant earlier this year,…

Meeting held at 1:00pm on 4 August 2025 in the Boardroom, Stella House, Newcastle Upon Tyne.Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveMathew McKie, Non-Executive DirectorRandeep Sidhu, Non-Executive DirectorBrendan Brown,…

Reports and data to help NHS customers track trends, inform decisions and support policy

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…

To empower our people and partners to unlock the potential of our data to make better decisions for a better health and care system. We will achieve our vision by delivering the following outcomes: Colleagues have the right capabilities,…

“Maximising the recovery of debt whilst protecting public funds and providing support to our customers that Is effective, efficient and delivers fair outcomes to all.” The NHSBSA has a duty to safeguard public funds and deliver value for money for…