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Jump to: Introduction from our Executive Director of People and Corporate Services This report celebrates what we have achieved during 2021-22. It was another challenging year, but thankfully we did see the end of the UK’s legislative…

If you become entitled to help with NHS health costs after you paid for treatment, you might be able to claim a refund.You must claim a refund within 3 months of the date you paid the charge or had a sight test.Prescription refundsAsk…

Published 6 October 2022 Summary This publication aims to describe the prescribing of hormone replacement therapy medications in a primary care setting in England that are dispensed in the community. This does not include data on medicines used in…

Prescription processing is to become digital by default as the final phase of the Electronic Prescription Service (EPS) is rolled out across the country. The latest improvement to EPS - known as Phase 4 - allows prescriptions for all patients…

From Friday 25 November 2022, NHS England is introducing changes to UDAs awarded for some Band 2 claims. These changes were announced in July 2022 as part of the 2022/23 contract changes.   These changes affect all NHS dental teams in England…

Following the expansion of the New Medicine Service (NMS) in September 2021, there was an ambition to develop clinical IT systems that would support contractors and staff providing the service. This was part of the agreement on Year 3 of the…

NHS England and NHS Improvement is responsible for monitoring the provision of pharmaceutical services by contractors and they have a duty to check the quality and probity of activity provided under the Community Pharmacy Contractual Framework. Post…

Published 17 October 2024. Publication Hormone Replacement Therapy - England April 2015 to June 2024 statistical summary narrative (HTML) Summary This publication aims to describe the prescribing of hormone replacement therapy (HRT) medications…

Published 23 October 2025.PublicationHormone Replacement Therapy - England April 2015 to June 2025 statistical summary narrative (HTML)SummaryThis publication describes the prescribing of drugs that appear on the drug list for the Hormone…

The NHS Community Pharmacist Consultation Service (CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment and urgent repeat prescriptions to community pharmacies.The service aims to reduce pressure on the…