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We have adopted the model publication scheme and we publish in line with the definition document for the Health Sector (PDF: 162KB).Who we are and what we doHow we fit into the NHS structureOrganisational structureGender pay gap…

Published 28 October 2021. Summary Community pharmacies and appliance contractors are responsible for dispensing medications, appliances, and medical devices to NHS patients. They are not a direct part of the NHS but provide essential services on…

Creating a strong sense of community and belonging is fundamental to what makes the NHSBSA such a special place to work, and our approach to diversity, inclusion and social mobility is central to that.We want every colleague to feel respected,…

About the scheme The scheme is time-limited. Deaths which occurred before the announcement of the scheme will also be considered. The scheme will close on 30 June 2022. Claimants have until 30 September 2023 to submit claims for deaths…

Requesting information from NHSBSAThere are several ways to request information from us.The Freedom of Information Act (FOI) gives you the right to ask for information held by a public authority. Anyone can ask for this information, and we’ll…

Authorised signatories within Hospital Trusts must inform us of hospital:ePACT codes for prescribing purposescost centresprescribers within their organisationAdditions, deletions and changes to organisational and prescriber data need to be emailed…

Published May 2026.ConstitutionThe Remuneration and Nominations Committee is formally established as a Committee of the NHS Business Services Authority (NHSBSA) Board. The Board will determine its terms of reference and any delegated authority.…

This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which…

A Local Authority commissioning a public health service must determine whether the service will provide medicines and appliances to patients using FP10 prescriptions.The Local Authority will be responsible for the cost of FP10 prescriptions issued…

QueriesIf we have any queries, we’ll email the original sender of the notification. No changes can be made to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must…