Search results

Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained…

We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…

NHS Business Services Authority (NHSBSA) has been responding to a national call for support during the coronavirus pandemic, working in partnership to stand up over 20 additional services since March 2020. Allison Newell, Deputy CEO and Executive…

As we continue to build and develop our DDaT directorate, three key areas have been identified that we need to focus on to prepare us for any opportunities and challenges in the future, these are our priorities. Our priorities are not stand alone…

The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

The NHS Business Services Authority (NHSBSA) will launch a Concessionary Prices platform to allow pharmaceutical suppliers to digitally submit drug pricing and stock data to the Department of Health and Social Care (DHSC).   The new platform…

NHS Business Services Authority (NHSBSA) has achieved the Employer Recognition Scheme Bronze Award for its commitment to support ex-military personnel. It gained the award after signing the Government’s Armed Forces Covenant earlier this year,…

This service manages the employee lifecycle from starting to leaving. Using the Electronic Staff Record (ESR) system, we maintain accurate employee records and process all employment-related changes on your behalf. New starter administration ESR…

Our principles are our constants. They are important to us and we believe that they are the things we need to focus on to be a successful and healthy DDaT operation. We do not expect them to change over time, they will always be a priority for us…

Full CPAF Questionnaire - 2019/20 ClosedCommunity Pharmacies across England were asked to complete an initial screening questionnaire in June 2019 as part of the CPAF process.The results of this screening questionnaire along with other locally held…