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NHSBSA recognised for ‘Improving the Value of NHS Support Services’
The NHS Business Services Authority (NHSBSA) has been named as a runner up at the Health Service Journal Value Awards for its work to tackle fraudulent and incorrect claims for free NHS prescriptions and dental treatment.
The NHSBSA started…
Coronavirus Life Assurance Scheme privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for the administration of the Coronavirus Life Assurance Scheme on behalf of the Department of Health and Social Care (DHSC) and the Welsh Assembly.
The Life Assurance Scheme allows…
Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…
Examples of our work
NHS Recruitment Services
The Workforce Optimisation Team supports NHS Recruitment Services by improving recruitment platforms and services. We began by helping over 7,500 organisations move to the new NHS Jobs system. This included running…
MP praises new NHSBSA partnership that’s bridging the gap between education and work
Catherine McKinnell, MP and chair of the All-Party Parliamentary Group on Apprenticeships, has raised the crucial issue of school leavers being able to easily engage with valuable work experience placements.
More than 40 top level businesses and…
Understanding if your NHS Pension is affected by changes to public sector pensions
Only some members will be affected by the changes.You’re affected if you joined a public service pension scheme on or before 31 March 2012 and:you had continuous pensionable service between 1 April 2015 and the 31 March 2022 (or your retirement…
Useful information for pensioners
P60s and Advice of PaymentsP60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2026 Pensioner Newsletter.Only contact us if you have not received your pack by 1 June 2026.Jump to:…
Important information on drug data
The ‘One Drug Database’ project is underway, which will move all of our drug data into one place. This will provide a consistent, single source of information.For years, we’ve had two sources of drug data – Master Data Replacement (MDR) for…
Summary of NHSBSA Board minutes - 18 June 2026
Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive Director (via video…
Our strategic commitments
To achieve our purpose and vision, progress our priorities and continue to live and breathe our principles we have set 6 strategic commitments.
1. Revise and streamline our governance processes
Goal:
We have streamlined governance processes which…