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AW8 form errors - often due to incomplete or incorrectly submitted forms - are causing significant delays in pension processing. We’re reaching out to highlight some recurring issues with AW8 form submissions that are impacting pension processing…

This eOPS User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA). The NHSBSA grants you the right to access the NHSBSA’s online system known as ‘eOPS’, which…

What DPIA is This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy. An effective DPIA will allow organisations to identify and fix…

Meeting held at 1:00pm on 4 August 2025 in the Boardroom, Stella House, Newcastle Upon Tyne.Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveMathew McKie, Non-Executive DirectorRandeep Sidhu, Non-Executive DirectorBrendan Brown,…

Before you startYou should read:our final pay controls webpagewhich form do I complete AW8 / AW8P (Word: 242KB)Forms you may needRetirement benefits claim form (AW8) (PDF: 780KB)AW8 / AW8P / AW8PC Member checklist (PDF: 178KB)AW8 annex (PDF: 178KB)…

There are certain stages which Potential Suppliers intending to deliver the COVID-19 vaccination service from their Healthcare Premises must go through.  The COVID-19 vaccination programme Site Sign-up Process for Suppliers document (the '…

Meeting held at 9:00am at Bickerstaffe House, Blackpool. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorMel Tomlin…

Employer responsibilities Scheme awareness responsibilities As the employer, we ask that you tell your employees about the scheme and distribute communications material provided by us. You should make sure that all subcontractors and temporary…

Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on…

Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.  Present: Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Mathew McKie, Non-Executive Director…