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Accessibility statement for Low Income Scheme Form Ordering Online
This accessibility statement applies to the Low Income Scheme Form Ordering Online website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that…
Help with Health Costs – England 2024/25
Published 26 June 2025.PublicationNHS Help with Health Costs 2024/25 statistical summary narrative (HTML)The Help with Health Costs 2024/25 dashboard will allow you to explore the data in more detail.SummaryThe NHSBSA administer a range of services…
Post payment verification and sending us your evidence
If you've been contacted by our Provider Assurance Ophthalmic team as part of our post payment verification (PPV) activities, NHS Egress is a secure and simple way to send us your evidence.
The NHS Egress platform will enable you to send…
Reimbursement of Covid-19 costs incurred by pharmacy contractors – appeals process
In summer 2021 pharmacy contractors could claim for specific categories of Covid-19 related costs incurred between 1 March 2020 and 31 March 2021 in the delivery of NHS pharmaceutical services. Further information has been added to the Drug Tariff…
Using our at scale, multi-channel and multi-award winning contact centre capability
Our contact centre gives coronavirus helpline support to callers ringing the 111 service.
We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.
Within 12 hours we:
trained…
24-hour breaks following retire and return claims
Following January’s article on payable dates, NHS Pensions would like to remind employers of setting the correct employment start date when a member retires and returns.For example, if a member’s last day of service (LDOS) is 04/12/2025, their…
Dependency Forming Medicines – England – Quarterly summary statistics
The DFM quarterly data release is an official statistics release. It is produced with full consideration of the standards set out in the Code of Practice for Statistics.We also release an annual DFM statistical report. You can view the latest…
Freedom to Speak Up – Raising Concerns (Whistleblowing)
This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…
Bigger lump sum purchase
This is only for people who were members of the Scheme before 25 March 1972 (1995 Section only).
It applies to anyone who either:
is or has been married
has a civil partner
has a surviving Scheme partner
The person must be nominated to…
2026/27 Drug Tariff Updates
This is a message on behalf of the Department of Health and Social Care The following changes have been agreed between the Department of Health and Social Care and Community Pharmacy England for inclusion in the Drug Tariff following the…