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QueriesIf we have any queries, we’ll email the original sender of the notification. No changes can be made to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must…

A commissioner of health services, such as an Integrated Care Board (ICB) or a local authority, may award contracts to a range of service providers. These providers can include organisations from the independent sector known as Independent Sector…

This accessibility statement applies to eDEN. It's an online application which allows authorised users to access dental activity data. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to…

Some Sub-Integrated Care Board Locations (SICBLs) have recently been renamed or merged as set out in the table. To reflect this, dashboards and analysis tools in ePACT2 have been updated so that 2025/26 SICBL names now appear under their 2026/27…

We are required by law to process your information. You can view the lawful basis for each of our services. Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is…

This accessibility statement applies to ePACT2. This website is run by NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:   change…

This accessibility statement is for eOPS. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:   change…

Articles which will keep customers informed of any updates and changes to the system that they need to be aware of.BNF version changes January 2026The annual BNF version changes are due to be implemented with January 2026 dispensing data. Planned…

Change of circumstancesIt's important that you tell us about any changes to a student's circumstances, including interruptions to study, as soon as possible to avoid possible overpayments. Take a look at our guidance and toolkits for NHS…

Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive Director (via video…