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Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on…

Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on…

These were agreed and approved by the NHSBSA Board on 14 May 2026. They are due for review in May 2027.1. Role and duties of the Board1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA).1.2 Board members must…

Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on our user…

We regularly carry out research to understand how we can improve the NHS Pensions serviceIf you'd like to find out more about taking part, read our NHS Pensions Research Panel sign-up formThis page was last updated on 1 July 2026. We will usually…

We provide actionable insight through data science and advanced analytics. We do this using collaboration, innovation and experimentation. We work across the NHSBSA, and with external organisations such as NHS England, to provide new insights…

Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on…

Employer responsibilities Scheme awareness responsibilities As the employer, we ask that you tell your employees about the scheme and distribute communications material provided by us. You should make sure that all subcontractors and temporary…

Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on our user…

Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on our user…