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Premium-priced generics
There’s an increasing volume of computerised prescriptions each month where the prescriber has prescribed a generic Drug Tariff Part VIIIA product but also with the name of the branded product or the supplier/ manufacturer added in brackets.In these…
NHS Low Income Scheme: guide for students
Who this guide is forThis guide is for people aged 18 or over and in education.Check if you need to apply for helpYou do not need to apply for help from the NHS Low Income Scheme if you already get the help you need.You already get all the help we…
Roles within the Optimisation team
Head of Workforce Optimisation
The Head of Workforce Optimisation’s role is to plan, strategically carry out and evaluate the effects of a number of programmes and projects that aim to improve the way people work together.
Performance Manager
The…
Unidentified Nurse Prescribing
We receive a substantial number of Practice Nurse (PN) prescriptions for prescribers who have not been registered with NHS Prescription Services at the practice specified on the prescriptions they're issuing. This has resulted in a high volume…
Free NHS prescriptions
Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.Some prescribed items are always free, including contraceptives and medication given to hospital…
Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…
NHS Low Income Scheme
If you have a low income, the NHS Low Income Scheme could help you pay for certain health costs.If you're aged 18 or over and in education, read our guide for students.If you have already paid for treatment, you can apply for a refund at the same…
HC2 certificates (full help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC2 certificate for full help with health costs, you’re entitled to:free NHS prescriptionsfree NHS dental treatmentfree NHS sight testshelp with the cost of glasses or contact lenseshelp with…
Update on migration of reports from Information Services Portal (ISP) to ePACT2 and Catalyst
We have progressed with migrating a number of reports from ISP to ePACT2 and the new public facing portal ‘Catalyst’. Users will no longer view the migrated reports through ISP.
The migrated reports are now available via ePACT2 for…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.Free prescriptionsYou're only entitled to claim if you meet the requirements: AgeYou’re entitled to free…