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Customer Charter We administer the NHS Bursary and Social Work Bursary on behalf of the Department of Health and Social Care and Health Education England. Our Customer Charter explains: that we need to work together with students and…

A North East NHS chief beat strong competition to gain a place at this year’s Digital Leaders 100 awards. Darren Curry, Chief Digital Officer from the NHS Business Services Authority (NHSBSA), has made it onto the shortlist for the most hotly…

NHS Business Service Authority (NHSBSA) has been awarded Gold Standard Employer status at the 2019 Employers Network for Equality & Inclusion (enei) Awards last night. Taking place at the Law Society in London, the enei Annual Awards celebrate…

NHS Pensions has been asked to provide the following update from NHS Jobs project team. The NHS Business Services Authority started providing the NHS Jobs service on 1 April 2018 as part of the NHS Workforce Services directorate. We’re currently…

This page was last reviewed and updated on 21 April 2022. User engagement We're committed to getting the views of users and feedback on all of our statistical products. Following feedback from previous user engagement sessions, we've decided to…

We have received a number of enquiries from employers seeking clarification when calculating Notional Whole-Time (NWT) pensionable pay with supplementary payments. Information on how to calculate the Notional Whole Time Total Pensionable Pay is…

If a member has an annual allowance charge they can either pay the charge directly to HMRC or share the responsibility for the payment with the NHS Pension Scheme using the scheme pays facility. This is known as a scheme pays election. The NHS…

We are still seeing enquiries from employers seeking clarification in relation to annual leave payments and payment in lieu of notice. Firstly, to confirm there has been no change to NHS Pension Scheme regulations. Payments for annual leave should…

If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you. The current charge is £98.00 per appliance. You will have to pay the NHS charge even if you normally qualify for…

If you pay for registered childcare during your studies, you may be able to get help towards the cost through Childcare Allowance (CCA). You can only get CCA if you receive the NHS Bursary, and we’ll pay it in 3 termly instalments with your other…