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We’ve updated the guide to reflect this change, and it is available on the Pensions Online (POL) page of the Employer hub (number 27 - NHS Pensions Online AW8 - Retirement benefits claim form).   When you submit an application, there will be the…

Get in touch with our team to discuss your requirements and begin your scanning journey today.  You can contact us by completing our online contact form.  Alternatively, you can contact us by email at b2b@nhsbsa.nhs.uk

The members’ record should be terminated on either the date of death, or if annual leave extends the last day of service on that date using exit code 14. Please also ensure the employer pay provided on the termination form includes payment for…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

Dental data requests If you want to submit a one off request for data, complete our ad hoc data request form and email it to: DataServicesSupport@nhsbsa.nhs.uk: Ad Hoc Data Request Form - Dental (Word: 88KB) Make sure you allow plenty of time…

Do not use the contact details on this page for routine enquiries​​​​​ For initial and routine enquiries, email us at dmdenquiries@nhsbsa.nhs.uk, or use the specific email addresses listed under the Contact us section of the dm+d homepage. You…

As part of the NHS Business Services Authority (NHSBSA) statutory and corporate functions, we process special category data and criminal offence data in accordance with the requirements of Article 9 and 10 of the General Data Protection Regulation…

If you're an employer supporting a member with an ill health application, we've made the process as easy as possible to navigate on our website.  The following information gives you all that you'll need, including an ill health guide for employers…

Our team is here to help employers administer the NHS Pension Scheme and can help with any queries you may have. Our purpose is to: engage and educate employers and members escalate any issues act as the voice of employers ensure…

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…