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Amendments will be made to Pensions Online (POL) to allow employers to submit AW8 retirement applications for members of the 2015 Scheme and members who have benefit entitlement in multiple schemes. This enhancement is currently anticipated to go…

If writing to HMRC in respect of Annual or Lifetime Allowance, HMRC's postal address has changed to: Pension Scheme Services HM Revenue and Customs BX9 1GH United Kingdom

A reminder for employers when using the polia3 email account, which is nhsbsa.polia3@nhs.net. Please make sure you only use this email account for either: additional information we have requested from you any supplementary forms associated with…

We have seen an increase in the number of retirement applications (AW8) that have been inputted into POL or submitted incorrectly. We receive many AW8 forms that have been submitted with either incorrect payable dates or incorrect reasons for…

New GP Locum Form A, Form B, and Solo forms are available via our Practitioner and non-GP provider webpage on the Member Hub. The forms should be used to record work undertaken between 1 April and 30 September 2022. Due to the change to member…

POL will be available throughout June and July between 7am and 7pm apart from the periods noted below for scheduled system maintenance: Saturday 25 June - Sunday 26 June Saturday 2 July - Sunday 3 July Saturday 30 July - Sunday 31 July…

POL will be available throughout August and September between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 21 August Saturday 3 and Sunday 4 September Sunday 25 September…

POL will be available throughout September, October, and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 25 September Sunday 23 October Saturday 29 and Sunday 30…

The proposed Christmas opening hours for our contact centre are as follows: Friday 23 December - 8am until 6pm Monday 26 December – closed Tuesday 27 December – closed Wednesday 28 December, Thursday 29 December and Friday 30 December - 8am…

POL will be available throughout January and February between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 22 January Saturday 18 February Sunday 26 February If we do need to…