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Christmas opening hours for contact centre
The proposed Christmas opening hours for our contact centre are as follows:
Friday 23 December - 8am until 6pm
Monday 26 December – closed
Tuesday 27 December – closed
Wednesday 28 December, Thursday 29 December and Friday 30 December - 8am…
Pensions Online (POL) downtime - January and February
POL will be available throughout January and February between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 22 January
Saturday 18 February
Sunday 26 February
If we do need to…
Pensions Online (POL) downtime – February and March 2023
POL will be available throughout January and February between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Saturday 18 February
Sunday 26 February
Sunday 26 March
If we do need to…
Pensions Online (POL) downtime – March and April 2023
POL will be available throughout March and April between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 19 March
Sunday 26 March
Saturday 1 April
Sunday 23 April
If we do need…
Pensions Online (POL) downtime June and July 2023
POL will be available throughout June and July between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 25 June
Sunday 23 July
If we do need to bring POL down at short notice for…
Pensions Online (POL) downtime July and August 2023
POL will be available throughout July and August between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 23 July
Saturday 29 July
Sunday 20 August
If we do need to bring POL down…
Use Pensions Online (POL) to input AW8’s for partial retirement
You should not submit AW8’s via email if you have access to POL.
Top tips:
Remember to provide the contact number of the member so we can keep them updated.
You should record the reason for retirement in the drop-down box as ‘Partial Retirement…
Updating your contact details
It is really important that you keep the contact details for your organisation up to date. If you need to check or update the details held for your organisation, please email nhsbsa.contactdetails@nhs.net. Do not send these details to any other…
12 months of stakeholder events
In March 2017 the Stakeholder Engagement Team held their first events for employers. This infographic provides some information about the events that have been held over the last 12 months.
Look out for future event invites and don’t forget to book…
Supreme Court ruling - McCloud and Sargeant
The Supreme Court has refused permission for the Government to appeal the Court of Appeal’s December 2018 judgment in the cases of McCloud and Sargeant. This means that the Court of Appeal’s judgment stands, and that ‘transitional protection’ gave…