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The email address for your employer pension queries is changing. From 1 April 2021 please send your pension queries to nhsbsa.pensionsemployers@nhsbsa.nhs.uk   If you send your enquiry to the current nhsbsa.pensionsemployers@nhs.net account you…

When sending application forms to the NHSBSA, including the AW33E Consideration of entitlement to ill health retirement benefits form, you should ensure that forms are scanned in the correct order from page 1 to the end of the document before…

Due to some employers having issues connecting to POL, we have been advised to amend the IP Address we use to host the site. This change will be implemented between 15:00 and 16:00 on Friday 2nd July and will result in a short outage during this…

Pension Admin only require re-employment forms in the following circumstances: a member is in receipt of ill-health benefits and has become re-employed a member is re-employed in receipt of the interests of efficiency of the service and has…

POL will be unavailable on the following dates due to scheduled system maintenance:  Sunday 22 June  If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage. 

The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…

You can now access the 2021-22 End of Year Certificate via our website. As part of your Independent Provider status, you are legally required to complete end of year certificates for each employer code you have declaring Scheme members,…

An addition has been added to Pension Online that refers to McCloud.   The new Pensions Online functionality will be called ‘McCloud Remedy Status’ and will appear on the list of options from the main ‘Employer menu’ page in Pensions Online and…

Dear Colleagues, I just wanted to take this seasonal opportunity to tell you about the progress we are making to improve NHS Pensions’ services. This past year we have taken a huge step forward by successfully implementing a new internal work…

We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we  have some pension applications  awaiting information from members or employers and as soon as this information is received we…